FAQs
📦 Shipping & Delivery
Q: How long does shipping take?
A: Orders are processed within 1–2 business days. Delivery typically takes 7–14 days, depending on your location.
Q: Which countries do you ship to?
A: We currently ship to Canada, the United States, the United Kingdom, and Australia.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking link by email or SMS so you can follow your package every step of the way.
🔁 Returns & Exchanges
Q: What is your return policy?
A: We offer a 30-day hassle-free return policy. If something isn’t right, just reach out and we’ll assist you immediately.
Q: How do I start a return or exchange?
A: Contact our support team with your order number, and we’ll guide you through a quick return or exchange process.
🛒 Orders & Payments
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, Apple Pay, Google Pay, and other secure checkout options.
Q: I made a mistake on my order — can I change it?
A: Yes! Contact us within 12 hours of placing your order, and we’ll do our best to make any changes before it ships.
👶 Product Information
Q: Are your products safe for babies?
A: Absolutely. All of our products are made with non-toxic, baby-safe materials and go through strict quality checks.
Q: Do your products come with a warranty?
A: Yes! We offer a 1-year warranty for most items covering manufacturing defects.
📞 Customer Support
Q: How do I reach customer service?
A: You can contact us anytime through email (littlebumpsbaby@gmail.com) or our website’s contact form — we typically reply within 24 hours.
Q: Do you offer support after purchase?
A: Yes! Whether you need help with a product, order updates, or anything else, we’re here for you every step of the way.